Security & Privacy

What Every Baby Needs Online Privacy Policy:
We at What Every Baby Needs are committed to maintaining your confidence and trust, accordingly we maintain the following privacy policy to protect personal information you provide online.

Commitment to Online Security:
We safeguard the security and integrity of your personal information by employing physical, electronic and managerial procedures to limit access to your data. Personal information is only accessible to staff assigned to handle sensitive online information provided in the normal course of business. Our staff understands the need to maintain your confidence and pledges to take appropriate action to safeguard your information.

Personal Information that What Every Baby Needs May Collect Online:
What Every Baby Needs may request the following personal information to fulfill an order or resolve a customer inquiry: name, postal and e-mail addresses, phone and facsimile numbers, and complaint information as well as credit card information.

Third-Party Web Beacons
We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

How What Every Baby Needs May Use Personal Information Collected Online:
What Every Baby Needs will not use your personal information for any purpose other than for the purpose for which it was submitted, without your consent. We may use your personal information in the following ways:

• To process and fulfill your order, including to send you emails to confirm your order status and shipment
• To communicate with you and to send you information by email, postal mail, telephone, or other means about our products, services and promotions, unless you have directed us not to contact you with promotional communications
• To administer and fulfill our contests and other promotions
• To help us learn more about your shopping preferences
• To help us address problems with and improve our site design, products and services
• To protect the security or integrity of our website and our business
• To contact you if necessary

You always have the choice not to receive marketing information or calls. For instructions on opting out, please see the section entitled, "How do I make choices about receiving promotional communications?", below.

We will also release personal information to appropriate governmental authorities under the following circumstances:

• Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings;
• Where our records indicate an individual or company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
• Where your communication suggests possible harm to others.

Keep Your Personal Information Accurate:
From time to time you may be requested to update your personal information to reflect changes to contact or billing information that is required to provide service or process an invoice.

How do I make choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, you can let us know by emailing us at CS@WhatEveryBabyNeeds.com

Please be sure to include your full name and the email address you used when you registered with or made a purchase from WhatEveryBabyNeeds.com. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 5 days to process your email request.

If you change your mind, you can start receiving promotional communications from us again by signing up when you visit our websites, or by contacting customer service.

Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.

Questions? Contact Us:

What Every Baby Needs
PO Box 342
Saratoga Springs, NY 12866
1-866-573-2644
CS@WhatEveryBabyNeeds.com